FAQ
1. How long does shipping take?
Processing: 1‑3 business days (bedside tables, bookshelves); 3‑7 business days (tatami beds). Shipping: 5‑10 days for small items; beds via freight: 7‑20 business days (contiguous US). You‘ll receive tracking via email.
2. What are shipping costs?
Calculated at checkout based on weight/destination. Tatami beds may have separate freight charges. Free standard shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly or installation?
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Tatami beds: Yes, require assembly (attaching frame, legs, hardware). Instructions included. Often requires two people.
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Narrow bedside tables: Yes, require assembly (attaching legs, hardware). Instructions included.
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Wall‑mounted bookshelves: Yes, require installation onto wall (anchors, screws included). Instructions included.
5. What safety standards do your products meet?
| Product | Applicable Standards |
|---|---|
| Tatami beds (with under‑bed storage drawers meeting CSU criteria) | 16 CFR Part 1261 / ASTM F2057‑23 (anti‑tip), ASTM F3096 (anti‑tip device), 16 CFR 1303, CARB ATCM Phase 2, GCC |
| Tatami beds (no storage or not meeting CSU criteria) | 16 CFR 1303, CARB ATCM Phase 2, GCC |
| Narrow bedside tables | ASTM stability, 16 CFR 1303, CARB ATCM Phase 2, GCC |
| Wall‑mounted bookshelves | 16 CFR 1303, CARB ATCM Phase 2, GCC |
6. Do my Tatami bed‘s storage drawers need anti‑tip requirements?
YES if the bed meets all Clothing Storage Unit (CSU) criteria: height ≥27 inches, weight ≥30 pounds, enclosed storage volume ≥3.2 cubic feet. The standard requires an anti‑tip device meeting ASTM F3096 (tested to 60 lb static load), passing three stability tests, permanent warning labels (2″x2″ minimum), and hang tags. Tatami beds without under‑bed storage or below these thresholds are not regulated as CSUs.
7. Do wall‑mounted bookshelves require anti‑tip devices?
No. Wall‑mounted bookshelves are not free‑standing CSUs and are explicitly excluded from ASTM F2057‑23. The standard’s scope does not cover shelving units, such as bookcases or entertainment furniture. However, you must still install them securely according to instructions using provided hardware. Improper installation could result in falling, causing injury or property damage.
8. Do narrow bedside tables require anti‑tip devices?
Generally, no. Bedside tables (nightstands) are typically excluded from ASTM F2057‑23 scope as “occasional/accent furniture not intended for bedroom use.” However, if a narrow bedside table meets the CSU criteria (≥27 inches tall, ≥30 lbs, ≥3.2 cu ft enclosed storage) and is intended for clothing storage, CSU requirements apply.
9. How do I care for my Tatami bed?
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Frame (wood/MDF): Dust with dry cloth; wipe spills immediately; avoid direct sunlight.
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Storage drawers (if applicable): Do not overload; use anti‑tip device (anchor to wall).
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Check hardware periodically; tighten if needed.
10. How do I care for my narrow bedside table?
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Wood/MDF: Dust with dry cloth; wipe spills immediately; use coasters.
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Leather/faux leather finish: Wipe with soft, damp cloth; condition periodically.
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Metal legs: Wipe with damp cloth; dry thoroughly.
11. How do I care for my wall‑mounted bookshelf?
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Dust with dry cloth.
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Do not exceed weight capacity (check product specs; typically 20‑50 lbs depending on mounting).
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Check wall anchors periodically; tighten if loose.
12. What is California Proposition 65?
Some products may contain chemicals listed under California Proposition 65 known to cause cancer, birth defects, or other reproductive harm (e.g., formaldehyde in composite wood, lead in paints). When applicable, a Proposition 65 warning is displayed on product pages and packaging.
13. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).